Privacy Policy
Effective date: October 9, 2026
J&M Junk and Moving (“J&M”, “we”, “us”) is a business based in Ontario, Canada. This Privacy Policy explains what information we collect through this website and related communications, how we use it, and the choices you have. By using this website or sending a request, you agree to this policy.
Information we collect
Information you provide directly. When you send a request or contact us, we collect your name, phone number, email address (if you give one), postal code, the details you share about what needs to be hauled away or moved, and any message you include.
Communications. If you call, text or write to us, we keep a record of that correspondence and its contents.
Automatically collected information. The website and its platform provider automatically collect limited technical information such as IP address, browser type, device information, pages visited and referring pages. Cookies and similar technologies are used by the website platform for basic functionality and analytics.
How we use your information
- To respond to your request and give you a quote
- To arrange and carry out the job and communicate with you about it
- To follow up with you about your request if we do not connect on the first attempt
- To send SMS text messages about your inquiry, where you have consented (see “SMS/Text Messaging” below)
- To operate, maintain and improve the website
- To comply with legal obligations
We do not sell your personal information.
SMS/Text Messaging
If you provide your phone number and consent, J&M Junk and Moving may contact you by SMS regarding your inquiry or our services. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe at any time, or HELP for help. We do not sell or share your phone number or SMS opt-in data with any third parties.
Service providers and third parties
We use third-party providers to operate this website and communicate with you, including a platform provider for website hosting, customer records and communications, and the telecommunications carriers and messaging providers that deliver calls and texts. These providers process your information only to provide their services to us. Some may process or store data outside Canada, including in the United States. We may also disclose information if required by law or to protect rights, property or safety.
Data retention
We keep your information for as long as needed to respond to your request, carry out the work and meet legal, accounting and record-keeping requirements.
Your choices and rights
Under Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial law, you can ask to access the personal information we hold about you, ask us to correct it, withdraw consent to further contact, or ask us to delete it where there is no overriding reason to keep it. Reply STOP to opt out of SMS. To make a request, call or text 647-949-8712.
Security
We take reasonable measures, and rely on the security practices of our providers, to protect your information. No method of transmission or storage is completely secure.
Children
This website is intended for homeowners and is not directed to anyone under 18. We do not knowingly collect information from children.
Changes to this policy
We may update this policy from time to time. The effective date above shows the latest version.
Contact
J&M Junk and Moving. Phone: 647-949-8712. Peel Region and the GTA, Ontario, Canada.